CL ContractorLink

Terms of Service

Effective Date: March 8, 2026  •  Last Updated: March 8, 2026

Company: ContractorLink LLC, a Kentucky limited liability company

These Terms of Service (“Terms”) govern your access to and use of the ContractorLink platform, including all websites, applications, and services operated by ContractorLink LLC (“ContractorLink,” “we,” “us,” or “our”). By creating an account, you agree to these Terms. If you are using the Platform on behalf of a business, you represent that you have authority to bind that business to these Terms.

1. The Service

ContractorLink provides a website-building and digital marketing platform designed for home service contractors. The Platform allows you to:

  • Create and publish a professional contractor website on a ContractorLink subdomain (e.g., yourname.contractorlink.app) or a custom domain you own.
  • Collect contact form inquiries and customer reviews through your site.
  • Publish content to connected social media accounts.
  • Access analytics about your site’s performance.
  • Manage your business’s online presence over time.

We reserve the right to modify, suspend, or discontinue any feature of the Platform at any time, with reasonable notice where practicable.

2. Eligibility

You must be at least 18 years old and a legitimate home service contractor or business owner to use the Platform. By signing up, you represent that:

  • All information you provide is accurate and truthful.
  • You are authorized to operate the contracting business you represent.
  • Your use of the Platform will comply with all applicable laws.

We reserve the right to terminate accounts that misrepresent the nature of their business.

3. Accounts and Access

Magic Link Authentication

ContractorLink uses email-based magic links for authentication. There are no passwords. You are responsible for keeping your email account secure, as anyone with access to your email can access your ContractorLink account.

Account Responsibility

You are responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

Account Sharing

Accounts are issued to individual businesses. You may invite additional team members through the Platform’s user management features. You may not share credentials with third parties outside your organization.

4. Subscription and Payment

Plans

ContractorLink is offered on a subscription basis. Current plan details, pricing, and features are described on our pricing page at getcontractorlink.com/pricing.

Billing

Subscriptions are billed monthly or annually in advance, depending on the plan you select. All fees are in U.S. dollars. Payment is processed through our third-party payment processor (Stripe). By providing payment information, you authorize us to charge the applicable fees to your payment method on a recurring basis.

Changes to Pricing

We may change subscription pricing with at least 30 days’ advance notice. Price changes take effect at the start of your next billing cycle following the notice period.

Refunds

Subscription fees are non-refundable except where required by law or at our sole discretion. If you cancel mid-cycle, your access continues through the end of the paid period.

Free Trial

If we offer a free trial, it will be described at signup. We may require a payment method to start a trial. At the end of the trial, your payment method will be charged unless you cancel before the trial ends.

5. Your Content

Ownership

You retain full ownership of all content you upload or enter into the Platform, including photos, business descriptions, service listings, and any other materials (“Your Content”).

License to ContractorLink

By uploading Your Content, you grant ContractorLink a non-exclusive, worldwide, royalty-free license to host, display, store, and transmit Your Content solely as necessary to provide the Platform to you. We do not use Your Content for any other purpose, including advertising or training AI models.

Your Responsibility

You are solely responsible for Your Content. You represent that:

  • You own or have the right to use all content you upload.
  • Your Content does not infringe any third-party intellectual property rights.
  • Your Content does not violate any applicable law or these Terms.

Prohibited Content

You may not use the Platform to publish or distribute content that:

  • Is false, misleading, or fraudulent (including fake reviews).
  • Infringes any copyright, trademark, or other intellectual property right.
  • Is defamatory, harassing, threatening, or abusive.
  • Violates any applicable law or regulation.
  • Contains spam, malware, or other malicious code.

6. Data Ownership and Portability

You own the data your site collects on your behalf, including contact form submissions, reviews, and analytics. ContractorLink stores this data as a processor on your behalf.

Upon request, we will provide an export of your data in a machine-readable format. Automated data export functionality is planned for a future release.

Upon account termination, your data is retained for 30 days to allow for export, then permanently deleted.

7. Connected Social Accounts

If you connect social media accounts (Facebook, Instagram, TikTok) to ContractorLink:

  • You authorize ContractorLink to publish content to those accounts on your behalf, using OAuth tokens that you grant.
  • You remain solely responsible for content published to your social accounts, including compliance with each platform’s terms of service.
  • You may revoke access at any time through your ContractorLink account settings or directly through the relevant social platform.

8. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to any portion of the Platform or its infrastructure.
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform.
  • Use the Platform to send unsolicited commercial email or other spam.
  • Misrepresent your identity, business, or qualifications to visitors of your site.
  • Interfere with or disrupt the integrity or performance of the Platform.
  • Resell or sublicense access to the Platform without our written consent.

9. Intellectual Property

ContractorLink’s Property

The Platform, including its design, software, features, and ContractorLink branding, is owned by ContractorLink LLC and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

Feedback

If you submit suggestions or feedback about the Platform, you grant us a perpetual, irrevocable, royalty-free right to use that feedback for any purpose without compensation to you.

10. Privacy

Our Privacy Policy (available at getcontractorlink.com/privacy) describes how we collect and use your information. By using the Platform, you agree to our Privacy Policy.

11. Third-Party Services

The Platform integrates with third-party services (e.g., Google Places, social media platforms, payment processors). Your use of those services is governed by their respective terms. ContractorLink is not responsible for the actions, content, or policies of third-party services.

12. Disclaimers

The Platform is provided “as is” and “as available.” ContractorLink makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

We do not guarantee specific results from using the Platform, including any particular search ranking, volume of leads, or business outcomes. Your results will depend on many factors outside our control.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ContractorLink LLC and its members, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or loss of goodwill, arising from your use of or inability to use the Platform.

Our total liability to you for any claims arising from or related to these Terms or the Platform shall not exceed the greater of (a) the amount you paid to ContractorLink in the 12 months preceding the claim or (b) one hundred dollars ($100).

14. Indemnification

You agree to indemnify, defend, and hold harmless ContractorLink LLC and its members, managers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from (a) Your Content, (b) your use of the Platform, (c) your violation of these Terms, or (d) your violation of any applicable law or the rights of any third party.

15. Term and Termination

Your Right to Cancel

You may cancel your subscription at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of your current billing period.

Our Right to Terminate

We may suspend or terminate your account immediately if:

  • You breach these Terms.
  • We are required to do so by law.
  • Continued service poses a legal, security, or reputational risk to ContractorLink.

We will provide reasonable notice and an opportunity to cure where practicable.

Effect of Termination

Upon termination, your site is taken offline and your access to the Platform ceases. Your data is retained for 30 days for export, then permanently deleted.

16. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Platform that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association’s Commercial Arbitration Rules, conducted in Kentucky. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for intellectual property infringement or to prevent irreparable harm.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the Platform after the effective date constitutes your acceptance of the updated Terms.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and ContractorLink regarding the Platform and supersede all prior agreements on the same subject.

19. Contact Us

ContractorLink LLC
Email: [email protected]
Website: https://getcontractorlink.com